Health
Government hospital problem — I need help
A general hospital complaint — we ask one question so you reach the facility that can actually resolve it.
What is your problem in the hospital?
Why we ask: Each of these is handled by a different person in the hospital, so naming the right one saves a trip.
Choose the closest option
- Doctor absent or I was not examinedThe medical officer in charge is accountable for staffing and treatment.
- Medicine not given or expiredThe hospital drug store should dispense the listed medicines.
- Ayushman card not acceptedA cashless cover that the hospital should honour.
- Hospital refused to admit meRefusing a patient is a serious service failure.
- X-ray or test not done in the hospitalListed diagnostics should be free in a government hospital.
- I was asked to pay for a free serviceA scheme benefit should not need payment.
- Ambulance or blood is needed urgentlyThis is an emergency, not a routine complaint.
- My problem is with a private hospitalA private hospital is regulated differently from a government one.
Sources and evidence
- Health and Family Welfare Department, Bihar Department citizen home for public hospital services, health programmes and grievance escalation in Bihar.
- State Health Agency, Bihar State health agency implementing national health programmes and beneficiary support in Bihar.
- Lok Shikayat grievance portal Departmental grievance portal; live-checked HTTP 200 on 2026-09-25. Used only as an escalation step, never as a general-purpose answer.
Checked on English display fields; wording never changes the responsible office.
Also check
Doctor absent or patient not attendedMedicine not available or expired in hospitalAmbulance did not come or came lateAyushman card not working or treatment refusedX-ray, ultrasound or test not availableFree medicine not given under government schemePregnancy, delivery or child health service not givenBlood not available in the blood bankABHA health ID not createdComplaint against a private hospitalHospital refused to admit the patient