Sources and evidence
Every answer on this site cites these records. Each entry shows the publishing authority, the type of source, its tier and the date it was retrieved.
Service and complaint routes are re-checked every 90 days, institutional records every 180 days, and acts or rules whenever an amendment is detected.
Tier A — primary official source
- Official portalServicePlus Bihar — apply and track citizen services
State RTPS citizen portal; live-checked HTTP 200 on 2026-09-25.
- Official portalRTPS first appeal portal
First appeal against RTPS service rejection or delay; live-checked HTTP 200 on 2026-09-25.
- Act or ruleThe Bihar Municipal Act, 2007
Sec. 233 covers public streets; ward committee items include lighting, drains and category IV/V road repair. Live-checked HTTP 200 on 2026-09-25.
- Act or ruleThe Bihar Panchayat Raj Act, 2006
Sec. 22 (ix) village roads/drains/culverts, (x) street lighting, (xviii) cleaning public roads and drains, (xxiii) PDS awareness. Live-checked HTTP 200 on 2026-09-25.
- Official documentBiharbhumi — mutation (dakhil-kharij) FAQ and help
Official mutation help pages; live-checked HTTP 200 on 2026-09-25. The same domain also carries the RCMS case-status flow.
- Government publicationNFSA — Bihar state PDS links
National Food Security Act state page listing Bihar PDS and ration links; live-checked HTTP 200 on 2026-09-25.
- Department websiteGovernment of Bihar — department directory
Official department list used for authority slug validation; live-checked HTTP 200 on 2026-09-25.
- Official portalCPGRAMS — Government of India grievance portal
Central government grievance portal; live-checked HTTP 200 on 2026-09-25.
- Act or ruleThe Bihar Land Tenancy Act, 1955
Governs landlord-tenant relations and security of tenure of cultivators in Bihar; basis for tenancy-related claims.
Central land acquisition law governing procedure, compensation and rehabilitation in Bihar state acquisition matters.
- Act or ruleThe Bihar Public Land (Protection) Act, 2012
Provides for identification, removal and prevention of encroachment on government and public land in Bihar.
Caste, income and residence certificate applications are filed on ServicePlus by the applicant with supporting documents and are disposed of at circle level.
- Official portalBiharbhumi — RCMS record of rights and services
Official record-of-rights system carrying jamabandi/khasra information and online mutation case status; live-checked HTTP 200 on 2026-09-26.
Sec. 233 covers public streets; ward committee items include street lighting, drains and category IV/V road repair. Live-checked HTTP 200 on 2026-09-26.
- Official portalJal Jeevan Mission — Har Ghar Jal
National mission portal providing household tap water in rural India including Bihar; covers scheme progress and grievances.
- Official portalPM-JANM (Ayushman) — national health assurance portal
National health assurance beneficiary portal used in Bihar for beneficiary identity and hospital treatment.
- Official portalBihar Post-Matric Scholarship Portal (PMS)
State scholarship application portal for BC, EBC, SC and ST students; requires Aadhaar-seeded bank account and valid caste, residence and income certificates.
- Official portalNational Scholarship Portal (Government of India)
Single national portal for central sector and state scholarships including pre-matric and post-matric schemes.
Single emergency number that routes to police, ambulance, fire and disaster response in India including Bihar.
- Official portalUdyam Registration (Ministry of MSME)
National MSME registration portal, free and permanent, used by enterprises in Bihar for registration and scheme benefits.
- Official portalGST portal (Ministry of Finance, Government of India)
National GST portal for registration, return filing and refunds for businesses registered in Bihar.
Sets permissible noise levels by zone and restricts loudspeaker use and timing; basis for noise complaints.
Extended producer responsibility and single-use plastic restrictions applicable in Bihar.
- Official portalCommon Service Centres (CSC) — assisted application network
Village-level assisted access network used in Bihar when online applications require Aadhaar or biometric authentication.
- Official portalMGNREGA national employment guarantee portal
National portal for MGNREGA job cards, work requests and wage payment status, implemented in rural Bihar.
- Official portalNational Consumer Disputes Redressal Commission (NCDRC)
National consumer commission filing portal used when a private supplier or service provider fails to resolve a complaint.
- Official portale-Aushadhi — national drug procurement and supply system
Records medicine availability, procurement and expiry in government facilities.
- Official portalABDM — Ayushman Bharat Digital Mission health ID
National platform for creating the digital health ID used at facilities.
- Official portalNational Social Assistance Programme (NSAP)
National social security pension mission portal for old age, widow and disability pensions, routed through the state.
- Official portalNational Cybercrime Reporting Portal
National portal for reporting cyber fraud, which routes cases to the concerned cyber cell; helpline 1930 for the golden hour.
- Official portalUIDAI — Aadhaar services portal
Live-checked 2026-09-27: publishes Seva Kendra locator, myAadhaar update services and toll-free helpline 1947.
- Official portalECI Voters Service Portal
Official citizen portal for voter registration, correction and application tracking.
- Official portalPMAY-G — rural housing beneficiary services
Live-checked 2026-09-27: beneficiary search, FTO tracking and permanent wait list.
- Official portalRural employment guarantee portal (VB–G RAM G)
Live-checked 2026-09-27: employment guarantee portal holding job card and wage records.
- Official portalCGWB — groundwater quality monitoring
Live-checked 2026-09-27: national mandate for groundwater quality assessment and protection.
- Official portale-NAM — national agriculture market portal
Live-checked 2026-09-27: unified APMC market network with toll-free 1800 270 0224.
- Official portalSwachh Bharat Mission Grameen portal
Live-checked 2026-09-27: IHHL application, grievance redressal and toll-free 18001800404.
Tier B — supporting official source
- Official portalLok Shikayat grievance portal
Departmental grievance portal; live-checked HTTP 200 on 2026-09-25. Used only as an escalation step, never as a general-purpose answer.
- Official portalSahyog RTMS grievance redressal system
Grievance registration, tracking and appeal; live-checked HTTP 200 on 2026-09-25.
- Department websiteRoad Construction Department, Bihar
Department citizen home for state roads; live-checked HTTP 200 on 2026-09-25.
- Department websiteRural Works Department, Bihar
Department portal; live-checked HTTP 200 on 2026-09-25. The department site rwdbihar.gov.in states RWD maintains ODR/VR and publishes toll-free 1800-3456-179.
- Department websiteFood and Consumer Protection Department, Bihar
Department citizen home for PDS and ration card services; live-checked HTTP 200 on 2026-09-25.
- Official portalNational Highways Authority of India
National highway authority site; reachable on 2026-09-25 but intermittent timeouts observed during checks.
- Act or ruleThe Bihar Land Mutation Act, 2011
Act 23 of 2011. Link is a PRS Legislative Research mirror because the official department copy could not be live-verified in the research pass; treat as secondary evidence.
- Act or ruleBihar Land Mutation (Amendment) Rules, 2020
Rules located on India Code; the direct PDF view timed out during verification, so the link points to the India Code home for manual lookup.
- Official portalEPDS Bihar — ration card and RCMS services
EPDS entry point linking RCMS ration-card services and fair-price shop search; live-checked HTTP 200 on 2026-09-25. Linked service rconline.bihar.gov.in returned 503 during checks.
- Official portalPDS grievance registration and status (SFC)
Grievance registration page (HTTP 200) with companion status page knowGrievanceStatusNew.htm (HTTP 200); both checked on 2026-09-25. The portal serves only plain HTTP — port 443 does not answer.
- Official portalLand and revenue records portal (Bihar)
Land record services entry point (jamabandi and records); live-checked HTTP 200 on 2026-09-25.
- Official portale-Mutation portal (Bihar)
Online mutation application portal; live-checked HTTP 200 on 2026-09-25.
- Act or ruleThe Bihar Land Reforms Act, 2010
Consolidating Act for Bihar land revenue administration; covers record of rights, tenure and government land. Link points to India Code home for manual lookup of the Act PDF.
- Department websiteBihar Land Revenue Manual — administration and record of rights
Departmental entry point carrying the revenue manual and record-of-rights services; live-checked HTTP 200 on 2026-09-26.
- Official portalDharani — official land records and mutation portal (Bihar)
State land-record portal for viewing records and mutation progress; the Bihar public entry point for e-Mutation and record services.
- Official portalNHAI — national highway maintenance and helpline
NHAI maintains national highways and handles maintenance requests through its project offices and helpline.
State portal for reporting and tracking rural road, culvert and embankment defects maintained by RWD.
- Official portalSwachh Bharat Mission — Urban (SBM-U) and Swachhata Mitra
Mission portal and citizen grievance channel for door-to-door waste collection and public toilets in urban local bodies.
- Official portalSwachh Bharat Mission — Gramin (SBM-G)
Rural sanitation mission portal covering household toilets and gram panchayat waste management in Bihar.
- Official portalNBPDCL — North Bihar Power Distribution Company
Distribution company portal for new connections, billing and complaint redressal in north Bihar.
- Official portalSBPDCL — South Bihar Power Distribution Company
Distribution company portal for new connections, billing and complaint redressal in south Bihar.
District consumer grievance forum for electricity disputes that the distribution company has not resolved.
- Department websitePublic Health Engineering Department, Bihar
Department citizen home for drinking water supply, hand pumps and sewerage services.
- Department websiteHealth and Family Welfare Department, Bihar
Department citizen home for public hospital services, health programmes and grievance escalation in Bihar.
- Official portalState Health Agency, Bihar
State health agency implementing national health programmes and beneficiary support in Bihar.
- Department websiteEducation Department, Bihar
Department portal for school education, scholarships, teacher posting and school inspection in Bihar.
- Department websiteSocial Welfare Department, Bihar
Department portal for social security pensions, disability support and welfare scheme applications in Bihar.
- Department websiteScheduled Castes and Scheduled Tribes Welfare Department, Bihar
Department portal for SC and ST scholarships, pensions, hostels and hostel scheme support in Bihar.
- Department websiteLadli Beti Kalyan Yojana and state girl-child schemes (Bihar)
State girl-child benefit scheme (birth grant, marriage grant, education grant) applied for through the social welfare department.
- Department websiteHome Department / Police, Bihar
Police department portal with station directory, emergency numbers and citizen services in Bihar.
National portal for filing and tracking missing-person complaints; useful when police action is delayed in Bihar.
- Department websiteIndustry Department, Bihar
Department portal for industrial licence, MSME support, industrial land and investment facilitation in Bihar.
- Department websiteBihar State Pollution Control Board
State board for environmental clearance and pollution complaint redressal in Bihar.
- Department websiteTransport Department, Bihar
Department portal for vehicle registration, driving licence, permit and fitness services in Bihar.
- Department websiteLabour Resources Department, Bihar
Department portal for establishment registration, labour inspections and worker grievance redressal in Bihar.
- Official portalMGNREGA Statewide Shayada (job card) portal
Bihar state job card registration and MGNREGA muster roll portal.
- Official portalMid-Day Meal and school nutrition portal (Bihar)
Department portal covering school meal, textbook and school monitoring in Bihar.
- Official portalBihar Staff Selection Commission
Commission conducting teacher recruitment in Bihar, including TET and equivalent tests.
- Department websiteMinor Water Resources Department, Bihar
Department portal for ponds, minor irrigation structures and water body protection in Bihar.
- Official portalPMFBY — national crop insurance portal
Live-checked 2026-09-27: national crop insurance portal.
- Official portale-Shram — unorganised worker registry
Live-checked 2026-09-27: national registry home for unorganised workers.
- Official portalMedhaSoft — Bihar student scheme payments
Live-checked 2026-09-27: payment status and 2026 student registrations open.
- Department websiteAnimal and Fisheries Resources Department, Bihar
Department page confirms the mandate over animal health care and veterinary services.
- Official portalDistrict animal husbandry setup (Kaimur pattern)
Live-checked 2026-09-27: district vet hospitals run under the District Animal Husbandry Officer with block surgeons.
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