Civic infrastructure
Toilet subsidy (₹12,000) not received
Built the toilet but the SBM subsidy has not arrived: check the application status, then ask the panchayat.
Start here
Check the IHHL application status on the SBM portal, or call toll-free 18001800404 before visiting any office.
Who is responsible
Rural toilet subsidy flows through the Swachh Bharat Mission: the portal tracks applications and the block and panchayat handle missing names and stuck incentives.
The ladder to Patna
Set your district to see local office numbers
You
Your home, village, or ward — where the problem is.
Start here
Check the IHHL application status on the SBM portal, or call toll-free 18001800404 before visiting any office.
State
Rural Development Department, Bihar
Owns the three-tier panchayati raj administration, block development and rural infrastructure delivery in Bihar.
State
Government of BiharPatna · state headquarters
State government; departments deliver citizen services through ServicePlus and department portals.
If that does not work
- 1
Check the IHHL application status
Use the application form and dashboard section of the SBM portal.
Open official page - 2
Ask the panchayat and block office
Take the status printout for name correction or incentive release.
- 3
Escalate on Lok Shikayat if unpaid
File with the application details so the delay is tracked against the department.
Open official page
Sources and evidence
- [1] Swachh Bharat Mission Grameen portalThe SBM portal carries IHHL applications with status tracking and grievance redressal.
- [2] Swachh Bharat Mission Grameen portalSanitation help runs through toll-free 18001800404.