Civic infrastructure
Garbage not collected or overflowing bin
Household waste is not collected, the bin is overflowing, or waste is dumped on the road; the local body runs door-to-door collection.
Is your place inside a municipal area (city or town) or in a village?
Why we ask: A municipal body or a Gram Panchayat is responsible for most local services, and they are separate offices.
Choose the closest option
- City or town (municipal corporation, nagar parishad or nagar panchayat)Your ward councillor and the municipal office are the contact points.
- Village (gram panchayat area)The Gram Panchayat and the Block Development Officer handle local works.
- I do not knowWe will show you how to check the local body of your area.
Sources and evidence
- Swachh Bharat Mission — Urban (SBM-U) and Swachhata Mitra Mission portal and citizen grievance channel for door-to-door waste collection and public toilets in urban local bodies.
- The Bihar Municipal Act, 2007 Sec. 233 covers public streets; ward committee items include lighting, drains and category IV/V road repair. Live-checked HTTP 200 on 2026-09-25.
- Lok Shikayat grievance portal Departmental grievance portal; live-checked HTTP 200 on 2026-09-25. Used only as an escalation step, never as a general-purpose answer.
Checked on English display fields; wording never changes the responsible office.
Also check
Sewer overflowing or no sewer connectionIllegal dumping or garbage burningPublic toilet missing or unusableCommunity hall, park or public place damagedPot hole covered after repair — depth not filledRoad dust or garbage not cleared by the bodyToilet subsidy (₹12,000) not receivedBlocked drain or waterlogging