Civic infrastructure
Public toilet missing or unusable
A public toilet is absent, locked, dirty or without water; urban local bodies run them under the sanitation mission.
Is your place inside a municipal area (city or town) or in a village?
Why we ask: A municipal body or a Gram Panchayat is responsible for most local services, and they are separate offices.
Choose the closest option
- City or town (municipal corporation, nagar parishad or nagar panchayat)Your ward councillor and the municipal office are the contact points.
- Village (gram panchayat area)The Gram Panchayat and the Block Development Officer handle local works.
- I do not knowWe will show you how to check the local body of your area.
Sources and evidence
- Swachh Bharat Mission — Urban (SBM-U) and Swachhata Mitra Mission portal and citizen grievance channel for door-to-door waste collection and public toilets in urban local bodies.
- Swachh Bharat Mission — Gramin (SBM-G) Rural sanitation mission portal covering household toilets and gram panchayat waste management in Bihar.
- Lok Shikayat grievance portal Departmental grievance portal; live-checked HTTP 200 on 2026-09-25. Used only as an escalation step, never as a general-purpose answer.
Checked on English display fields; wording never changes the responsible office.
Also check
Sewer overflowing or no sewer connectionGarbage not collected or overflowing binIllegal dumping or garbage burningCommunity hall, park or public place damagedPot hole covered after repair — depth not filledRoad dust or garbage not cleared by the bodyToilet subsidy (₹12,000) not receivedBlocked drain or waterlogging