Civic infrastructure
Pot hole covered after repair — depth not filled
A repaired road patch has sunk again and water collects; ask the engineer for the depth of the filling material used.
Start here
Complain to your Nagar Parishad / Nagar Panchayat / Municipal Corporation for the damaged street, lane or ward road.
Who is responsible
Inside municipal limits the public street, its lighting, drains and low-category road repair are the local body's duty under the Bihar Municipal Act, 2007 (Sec. 233 and ward committee items). RWD and RCD do not maintain these streets.
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You
Your home, village, or ward — where the problem is.
Start here
Complain to your Nagar Parishad / Nagar Panchayat / Municipal Corporation for the damaged street, lane or ward road.
Urban local body
Urban local body (Nagar Parishad / Nagar Panchayat / Municipal Corporation)
Responsible for public streets, street lighting, drains and category IV/V road repair inside municipal limits under the Bihar Municipal Act, 2007 (Sec. 233 and ward committee items).
State
Urban Development and Housing Department, Bihar
Policy and support for municipal sanitation, drainage and public street upkeep through urban local bodies.
State
Government of BiharPatna · state headquarters
State government; departments deliver citizen services through ServicePlus and department portals.
If that does not work
- 1
Ward office / municipal complaint counter
Give ward number, locality and photographs.
- 2
Escalate through the municipal grievance channel
Open official page - 3
Urban Development and Housing Department
For persistent failure of the local body, approach the department with the complaint trail.
Sources and evidence
- [1] The Bihar Municipal Act, 2007The Bihar Municipal Act, 2007 places public streets, lighting, drains and category IV/V road repair with the local body and ward committee.
- [2] Food and Consumer Protection Department, BiharUrban local bodies operate under state urban policy support from UDHD.