Social welfare

Pension or welfare benefit problem — I need help

A general pension or welfare complaint — we ask one question so you reach the right office.

Last verified: 2026-09-26

ConditionalDistrictLast verified: 26 Sept 2026

Start here

Report a child working anywhere on the child helpline 1098 or to the nearest police station and the district child protection unit.

Who is responsible

  • Station House Officer (SHO) / Police StationOfficer in charge of a police station in Bihar, responsible for FIR registration, investigation and first response.
  • Home Department, Bihar (Police)Police administration, law and order, crime records, emergency response and citizen policing services in Bihar.

Child labour is prohibited, and the report goes to both the police and the district child protection machinery so that the child is rescued and the employer is prosecuted. What matters is the exact location, the age of the child if known, and the name of the place where the child works, because the district team conducts the rescue on that basis.

Important condition: Help in a family enterprise is treated differently from work in an establishment under the law; report the situation as it is rather than labelling it.

The ladder to Patna

Set your district to see local office numbers

  1. You

    Your home, village, or ward — where the problem is.

  2. Start here

    Report a child working anywhere on the child helpline 1098 or to the nearest police station and the district child protection unit.

  3. District

    Station House Officer (SHO) / Police Station

    Officer in charge of a police station in Bihar, responsible for FIR registration, investigation and first response.

  4. State

    Home Department, Bihar (Police)

    Police administration, law and order, crime records, emergency response and citizen policing services in Bihar.

    0612-22940500612-2294053

  5. State

    Government of BiharPatna · state headquarters

    State government; departments deliver citizen services through ServicePlus and department portals.

If that does not work

  1. 1

    Call 1098 or 112 with the exact location

    Open official page
  2. 2

    Report to the nearest police station in writing

    Open official page
  3. 3

    Follow up with the district child protection unit

    Open official page
Sources and evidence
  1. [1] Emergency helpline 112 (all-in-one emergency response, India)112 is the single emergency number that also takes child emergency reports.
  2. [2] Home Department / Police, BiharThe police in Bihar register complaints and direct them to the district child protection machinery.
  3. [3] Labour Resources Department, BiharThe Labour Department administers child labour rescue and employer prosecution.
Report a correction