Roads and transport
Road not cleaned or dust not suppressed
A road is never swept, has no water sprinkling, or garbage is swept to the roadside; the road agency or local body is responsible for sweeping.
Is your place inside a municipal area (city or town) or in a village?
Why we ask: A municipal body or a Gram Panchayat is responsible for most local services, and they are separate offices.
Choose the closest option
- City or town (municipal corporation, nagar parishad or nagar panchayat)Your ward councillor and the municipal office are the contact points.
- Village (gram panchayat area)The Gram Panchayat and the Block Development Officer handle local works.
- I do not knowWe will show you how to check the local body of your area.
Sources and evidence
- Swachh Bharat Mission — Urban (SBM-U) and Swachhata Mitra Mission portal and citizen grievance channel for door-to-door waste collection and public toilets in urban local bodies.
- The Bihar Municipal Act, 2007 Sec. 233 covers public streets; ward committee items include lighting, drains and category IV/V road repair. Live-checked HTTP 200 on 2026-09-25.
- The Bihar Panchayat Raj Act, 2006 Sec. 22 (ix) village roads/drains/culverts, (x) street lighting, (xviii) cleaning public roads and drains, (xxiii) PDS awareness. Live-checked HTTP 200 on 2026-09-25.
- Lok Shikayat grievance portal Departmental grievance portal; live-checked HTTP 200 on 2026-09-25. Used only as an escalation step, never as a general-purpose answer.
Checked on English display fields; wording never changes the responsible office.
Also check
Broken or damaged roadSanctioned road not built or not completedRoad blocked or encroachedMissing or broken bridge or culvertMissing speed breaker, signboard or dividerStreet light not working or not installedBus service absent or route discontinuedAuto or e-rickshaw overcharging or meter disputeDriving licence, RC, permit or fitness problemTraffic challan or wrong fine