Certificates and documents

RTPS service delayed, rejected or unsatisfactory

A notified service that missed its deadline, was rejected or left you dissatisfied goes to RTPS first appeal, not a fresh application.

Last verified: 2026-09-26

Verified routeRevenue circleLast verified: 26 Sept 2026

Start here

Track your notified RTPS service on ServicePlus with the acknowledgement number; if delayed, rejected or unsatisfactory, file a first appeal.

Who is responsible

  • Circle Officer (Anchal Adhikari)Implements mutation at circle level: hears objections, conducts inquiry and passes the dakhil-kharij order.
  • ServicePlus Bihar (RTPS online)State portal to apply for citizen services, track applications and download acknowledgements.

Notified citizen services have a fixed service standard on ServicePlus. Delay, rejection or an unsatisfactory order does not restart with a fresh application; it goes to the RTPS first-appeal portal with the acknowledgement number, then to the second appeal where available.

The ladder to Patna

Set your district to see local office numbers

  1. You

    Your home, village, or ward — where the problem is.

  2. Start here

    Track your notified RTPS service on ServicePlus with the acknowledgement number; if delayed, rejected or unsatisfactory, file a first appeal.

  3. Revenue circle

    Circle Officer (Anchal Adhikari)

    Implements mutation at circle level: hears objections, conducts inquiry and passes the dakhil-kharij order.

  4. State

    ServicePlus Bihar (RTPS online)

    State portal to apply for citizen services, track applications and download acknowledgements.

    serviceonline.bihar@gov.in

  5. State

    Government of BiharPatna · state headquarters

    State government; departments deliver citizen services through ServicePlus and department portals.

What to carry and expect

  • ServicePlus acknowledgement number
  • Copy of the rejection order or delay proof, if any

Time limit: Appeal within the time printed on the rejection order or service standard.

Tracking: Track with the acknowledgement number on ServicePlus, then on the appeal portal.

If that does not work

  1. 1

    Track with the acknowledgement number

    Open official page
  2. 2

    File a first appeal on the RTPS appeal portal

    Open official page
  3. 3

    If eligible and still unresolved, use the public-grievance route

    Open official page
Sources and evidence
  1. [1] ServicePlus Bihar — apply and track citizen servicesServicePlus Bihar is the state portal for applying for and tracking notified citizen services.
  2. [2] RTPS first appeal portalThe RTPS appeal portal accepts first and second appeals for delayed, rejected or unsatisfactory service.
Report a correction

Next review: 2026-12-25

What changed

  • 2026-09-26 — New generic route: delayed/rejected RTPS service goes to first appeal.