Ration and food distribution
Ration or fair-price shop problem
A general ration complaint — we ask one question to find the exact route instead of guessing.
Start here
Check the application status with your reference number, then file a first appeal on the RTPS appeal portal if it is rejected or still pending beyond the service standard.
Who is responsible
For delayed or rejected RTPS applications the system provides an explicit first appeal with your original application number. Do not file a fresh application while the appeal is running — it can split your record.
The ladder to Patna
Set your district to see local office numbers
You
Your home, village, or ward — where the problem is.
Start here
Check the application status with your reference number, then file a first appeal on the RTPS appeal portal if it is rejected or still pending beyond the service standard.
State
Government of BiharPatna · state headquarters
State government; departments deliver citizen services through ServicePlus and department portals.
What to carry and expect
- Original application/reference number
If that does not work
- 1
Status check before appeal
Open official page - 2
First appeal on RTPS appeal portal
Open official page - 3
RTMS / grievance escalation
Open official page
Sources and evidence
- [1] RTPS first appeal portalThe RTPS appeal portal accepts first appeals against service decisions.
- [2] ServicePlus Bihar — apply and track citizen servicesServicePlus provides the original application record and status for the appeal.