10 issues
Ration and food distribution
Ration cards and fair-price shop problems.
- Ration or fair-price shop problemA general ration complaint — we ask one question to find the exact route instead of guessing.
- Apply for a ration cardNew ration card application, printed card and related services through ServicePlus.
- Correct ration card detailsFix a wrong or missing name, address or member detail in an existing ration card.
- Ration card application delayed or rejectedTrack a pending ration card application and file a first appeal if it is rejected or beyond the service standard.
- Ration not received from the fair-price shopThe dealer did not give your ration, gave less than the entitlement, or overcharged: register a PDS grievance.
- Surrender, duplicate or lost ration cardYour ration card is lost, damaged, or must be surrendered because the family moved or split; a duplicate is issued on the same record.
- Dealer charged more than the fixed rateThe fair-price dealer took more money than the fixed rate printed on the receipt, or charged for a free entitlement.
- Fair-price shop closed on distribution daysThe dealer's shop stays closed on the days ration is meant to be given, or opens only for a few hours; the block food officer can check.
- Eligible family missing from the ration listYour family is eligible but no name appears in the ration list or no card was ever made; a fresh application starts the inclusion.
- Take ration in another place (portability)You have moved for work and want your monthly ration in the new place under the one-nation one-ration-card portability.