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Ration and food distribution

Surrender, duplicate or lost ration card

Your ration card is lost, damaged, or must be surrendered because the family moved or split; a duplicate is issued on the same record.

Last verified: 2026-09-26

Verified routeDistrictLast verified: 26 Sept 2026

Start here

Apply for a duplicate card at the block food office, or surrender the card where the family has moved or split.

Who is responsible

  • Food Supply Officer / District Food Distribution OfficerSupervises fair-price shops, dealer conduct and non-delivery of ration complaints at district and block level.
  • Food and Consumer Protection Department, BiharOwns public distribution system policy, ration card services and fair-price shop regulation in Bihar.

A lost or damaged card is reissued as a duplicate on the same record, so the family does not lose its entitlement, and a surrendered card is cancelled only after the new record is created. What changes is the card, not the underlying entitlement, which is why the same block office handles all three requests.

The ladder to Patna

Set your district to see local office numbers

  1. You

    Your home, village, or ward — where the problem is.

  2. Start here

    Apply for a duplicate card at the block food office, or surrender the card where the family has moved or split.

  3. District

    Food Supply Officer / District Food Distribution Officer

    Supervises fair-price shops, dealer conduct and non-delivery of ration complaints at district and block level.

  4. State

    Food and Consumer Protection Department, Bihar

    Owns public distribution system policy, ration card services and fair-price shop regulation in Bihar.

    1800-3456-194sfcpgrms@gmail.com

  5. State

    Government of BiharPatna · state headquarters

    State government; departments deliver citizen services through ServicePlus and department portals.

Apply on ServicePlus Bihar

If that does not work

  1. 1

    Apply for the duplicate or the surrender with the old card details

    Open official page
  2. 2

    If the family split, apply for the new card at the same time

    Open official page
  3. 3

    If refused, appeal on the RTPS appeal portal

    Open official page
Sources and evidence
  1. [1] ServicePlus Bihar — apply and track citizen servicesServicePlus is the state portal on which ration card services are filed.
  2. [2] EPDS Bihar — ration card and RCMS servicesEPDS links the RCMS ration-card record used for duplicate and surrender requests.
  3. [3] Food and Consumer Protection Department, BiharThe Food and Consumer Protection Department owns ration card services in Bihar.
Report a correction
Ration or fair-price shop problemApply for a ration cardCorrect ration card detailsRation card application delayed or rejectedRation not received from the fair-price shopDealer charged more than the fixed rateFair-price shop closed on distribution daysEligible family missing from the ration listTake ration in another place (portability)