Electricity and water
Hand pump or borewell not working
A village hand pump, tubewell or borewell has dried up or broken; repair is the responsibility of PHED or the Gram Panchayat under the water mission.
Is your place in a village or in a city/town?
Why we ask: Rural water supply is run under the tap water mission, while an urban supply is the local body's.
Choose the closest option
Sources and evidence
- Jal Jeevan Mission — Har Ghar Jal National mission portal providing household tap water in rural India including Bihar; covers scheme progress and grievances.
- Public Health Engineering Department, Bihar Department citizen home for drinking water supply, hand pumps and sewerage services.
- Lok Shikayat grievance portal Departmental grievance portal; live-checked HTTP 200 on 2026-09-25. Used only as an escalation step, never as a general-purpose answer.
Checked on English display fields; wording never changes the responsible office.
Also check
Electricity problem — I need helpApply for a new electricity connectionPower cut, low voltage or transformer faultElectricity bill wrong or disputedElectricity meter not working or burntElectricity disconnected or wrongly cutAgricultural (Kisan) electricity connectionWater problem — I need helpApply for a water tap or household connectionDirty, contaminated or smelly waterWater supply irregular or low pressure