Electricity and water
Electricity disconnected or wrongly cut
Your connection has been disconnected, sometimes without notice or over a disputed bill; disconnection for recovery is regulated and can be challenged.
Start here
Apply for a new electricity connection through your distribution company's portal, or at the local electricity office, with the documents required for your category.
Who is responsible
A new connection needs a connection request with identity and address proof, after which the company surveys the premises, sanctions a load and installs a meter. Applying through the company portal gives you a request number, which is what the utility uses for tracking.
Important condition: The documents, deposit and load sanction depend on the connection category and are set by the utility; check the current requirement for your category.
The ladder to Patna
Set your district to see local office numbers
You
Your home, village, or ward — where the problem is.
Start here
Apply for a new electricity connection through your distribution company's portal, or at the local electricity office, with the documents required for your category.
Revenue circle
Distribution Company Officer / Junior Engineer (Electricity)
Electricity distribution official responsible for local supply, meters, connections and consumer billing in Bihar.
State
North Bihar Power Distribution Company Limited (NBPDCL)
Electricity distribution company serving the urban and northern districts of Bihar; handles new connections, billing and supply complaints.
State
Energy Department, Bihar
Policy and oversight for electricity distribution in Bihar through the state utilities, including consumer grievance redressal.
State
Government of BiharPatna · state headquarters
State government; departments deliver citizen services through ServicePlus and department portals.
If that does not work
- 1
Apply on the company portal and note the request number
Open official page - 2
If an Aadhaar-based login is needed, use a Common Service Centre
Open official page - 3
If the connection is refused, ask for the reason in writing
Open official page
Sources and evidence
- [1] NBPDCL — North Bihar Power Distribution CompanyNBPDCL handles new electricity connections, billing and complaint redressal in its service area.
- [2] Common Service Centres (CSC) — assisted application networkCommon Service Centres assist with applications that need Aadhaar authentication.