Ration and food distribution
Fair-price shop closed on distribution days
The dealer's shop stays closed on the days ration is meant to be given, or opens only for a few hours; the block food officer can check.
Start here
Register a grievance that the fair-price shop did not give your ration, and keep the registration number to check its status later.
Who is responsible
Non-delivery, short delivery or overcharging by a dealer is a PDS grievance supervised by the district Food Supply Officer. Register on the PDS grievance system, then escalate through RTMS if the dealer or officer does not respond.
The ladder to Patna
Set your district to see local office numbers
You
Your home, village, or ward — where the problem is.
Start here
Register a grievance that the fair-price shop did not give your ration, and keep the registration number to check its status later.
District
Food Supply Officer / District Food Distribution Officer
Supervises fair-price shops, dealer conduct and non-delivery of ration complaints at district and block level.
State
Food and Consumer Protection Department, Bihar
Owns public distribution system policy, ration card services and fair-price shop regulation in Bihar.
State
Government of BiharPatna · state headquarters
State government; departments deliver citizen services through ServicePlus and department portals.
What to carry and expect
- Ration card number and dealer/shop details
- Month(s) of missed or short entitlement
If that does not work
- 1
Check grievance status
Open official page - 2
Escalate through Sahyog RTMS
Open official page - 3
Lok Shikayat grievance
Open official page
Sources and evidence
- [1] PDS grievance registration and status (SFC)The SFC PDS system registers fair-price shop grievances and shows their status.
- [2] EPDS Bihar — ration card and RCMS servicesEPDS links ration entitlements and fair-price shop data used to verify a claim.
- [3] NFSA — Bihar state PDS linksNFSA defines subsidised foodgrain entitlements for priority households.