Civic Route
A PrōjectBiharInitiative

Education

School problem — I need help

A general school complaint — we ask one question so you reach the office that handles it.

Last verified: 2026-09-26

ConditionalBlockLast verified: 26 Sept 2026

Start here

Apply for the 25% reservation admission in a private unaided school through the state admission process.

Who is responsible

  • Block Education Officer (BEO)Education official responsible for schools in a block in Bihar, including inspection and teacher attendance.
  • Education Department, BiharOwns school education, mid-day meal, textbooks, teacher posting and school inspection in Bihar.

Reservation for weaker and disadvantaged groups in private unaided schools is a constitutional right, and a private school cannot refuse an eligible child.

The ladder to Patna

Set your district to see local office numbers

  1. You

    Your home, village, or ward — where the problem is.

  2. Start here

    Apply for the 25% reservation admission in a private unaided school through the state admission process.

  3. Block

    Block Education Officer (BEO)

    Education official responsible for schools in a block in Bihar, including inspection and teacher attendance.

  4. State

    Education Department, Bihar

    Owns school education, mid-day meal, textbooks, teacher posting and school inspection in Bihar.

  5. State

    Government of BiharPatna · state headquarters

    State government; departments deliver citizen services through ServicePlus and department portals.

Open the education department portal

If that does not work

  1. 1

    Apply in the notified window with the income certificate

    Open official page
  2. 2

    If refused, ask the school for the refusal in writing

    Open official page
  3. 3

    Complain to the block and district education office

    Open official page
Sources and evidence
  1. [1] Education Department, BiharThe Education Department administers school education and the private school reservation process in Bihar.
  2. [2] Lok Shikayat grievance portalLok Shikayat is the state portal for complaints about a department's service.
Report a correction
Teacher absent or not taking classMid-day meal not served or poor qualityTextbook or uniform not receivedScholarship not received or application rejectedAdmission under 25% RTE quota in a private schoolSchool building, toilet or drinking water problemAnganwadi closed or not comingResult not declared or marks wrongTeacher vacancy or no subject teacherGirl child incentive not receivedSchool scheme money pending (dress, cycle, scholarship)